The Big Reveal – 2020 Conference

Did you join us for our big reveal Monday morning on Instagram or Facebook?  Did you have any guesses regarding what was in that big red box we kept posting about?

Here are the highlights from the Big Reveal…Where is our 2020 Conference going to be held and when?

Who is excited to find out?  This gal….

Seriously, better than a Birthday!

What could all these Balloons be telling us?

                        

We are going to the Viking Lakes Training Center in Eagan, MN!!!

We are thrilled to announce our 2020 Conference will be held May 14th and 15th at the Viking Lakes Training Center in Eagan, MN.  Tickets go on sale March 9th and are limited.

Mark your calendars now!

NIHCA ~ Free Webinar Series

 

“The 3 C’s – Culture; Connectedness; Customer
Service are the Foundation for a Successful Club”

Presented by: Greg Lappin


Management guru, Tom Peters, said, “Culture will eat strategy for breakfast every day.” Learn why the three C’s – more than
anything else- will determine your member and employee
retention and your financial success. Learn systems that can be
implemented to produce amazing results!

Tuesday, December 10th ~ 10:00-11:00am CST

REGISTER HERE

NIHCA ~ Free Webinar Series

“Secrets for Maximum Employee Productivity and Engagement”
Presented by: Greg Lappin

Staff is the largest expense and a big contributing factor to the success or demise of a facility. Learn a thorough system for employee orientation; initial training; ongoing training. Learn why most employees are not productive or engaged and how to remedy that. Customer loyalty is a logical extension of training. Learn the only thing that matters is to create member loyalty. Learn what that is and a system to implement it. Learn that the first step in a great training program is not training!

Thursday, October 24th ~ 10:00-11:00am CST

REGISTER HERE
You don’t want to miss the second of three webinar’s.

NIHCA ~ Free Webinar Series

“Secrets for Maximum Employee Productivity and Engagement”

Presented by: Greg Lappin

 

Staff is the largest expense and a big contributing factor to the success or demise of a facility. Learn a thorough system for employee orientation; initial training; ongoing training. Learn why most employees are not productive or engaged and how to remedy that. Customer loyalty is a logical extension of training. Learn the only thing that matters is to create member loyalty. Learn what that is and a system to implement it. Learn that the first step in a great training program is not training!

Thursday, October 24th ~ 10:00-11:00am CST

REGISTER HERE
You don’t want to miss the second of three webinar’s.

 

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