July 2020 Spotlight Winner

$100 July Spotlight Winner ~ Aberdeen Family YMCA in SD

Congrats to the YMCA of Aberdeen, SD on winning the $100 July Spotlight Contest.
The July contest was to send in a video of your BEST Summer Programming is… Crossfit Advantage!
Well, their video was amazing….and they won the $100 contest.  Good job YMCA!

Special Edition Webinar ~ Difficult Questions, Confident Answers

Webinar presented by:  Karen Woodard-Chavez

Thanks to our sponsor: ShapeNet

Brace yourself for tough conversations and even bad behavior to come from Members, Clients and Staff. This special edition webinar comes on the heals of the NIHCA webinar “Inviting Difficult Conversation” as there was a demand for covering difficult situations with Members, Clients and Staff. In this webinar, Karen will focus solely on the tough situations you need help on, when speaking to your dear members/clients. Karen will craft written verbiage as well as demonstrate delivery and inflection for best outcomes. This session is limited to 100 attendees so register now. All attendees will receive the verbiage and script to utilize for your tough situations and confident answers.



NIHCA’s August Webinar

Are you Harnessing the Collective Genius in Your Organization?

By: Karen Woodard-Chavez

Thanks to our Sponsor: ShapeNet

In our uber competitive markets over the past 20 years and the recent occurrence of a business and life changing pandemic, it has become increasingly important to any organization to be innovative if they want to stay on top of the market as opposed to being on the bottom of the pile. This is no flash of brilliance. This is a simple truth regardless of the type of business you operate.

When I work with organizations that are very innovative, I see a simple commonality. They have harnessed the power of collective genius in their organizations.

What does the phrase “collective genius” mean to you? If you look for it in any dictionary, you will not find the phrase. You will find it in articles in the Harvard Business Review, Inc., and many other business publications. My definition of collective genius is the following: when you can take all the individual slices of genius, or ideas that are generated from each person in your organization and put them together to create a solution that is both novel and useful.

Every organization has the ability to harness collective genius and utilize it to become a more innovative organization. However, clearly, not every organization does so. In this webinar, you will present gain tools on how to do so.

Hello from Beautiful Granite Falls, MN!

Granite Falls, MN really is a beautiful town right on the Minnesota River.  Earlier this summer we were lucky enough to have a gorgeous day when our Board came to town.  We took them for a walk over the 1935 Suspension Bridge and had our meeting at a local hot spot, Bluenose Gopher Public House.

We are thankful for amazing Board Members!

Below: Bob Grems, Heather Godfrey, John Small and Ryan Yunkers

#loveourNIHCABoard #GFSuspensionBridge #ILOVEGF #GraniteFallsMN #NIHCArocks

July Webinar – Inviting Difficult Conversations in a Time of Chaos

July Webinar (FREE):

Inviting Difficult Conversations in a Time of Chaos

by: Karen Woodard-Chavez

Sponsored by: ShapeNet



As facility managers and leaders, it is important that we become comfortable with and good at inviting difficult conversation with our co-workers, members, guests and loved ones. The obvious benefit to doing so is getting accurate information, building more functional relationships, working through issues more proficiently and creating authentic connection by building trust. This session will provide a framework as well as verbiage for you to invite and effectively deal with difficult conversations with members and “untruthful” staff/colleagues.

Facebook (Direct Link)Instagram