Due to numerous ongoing issues with our online web portal, MyHealthCenter (administered by Healthways), a significant amount of BCBSND members are not able to go online and complete the mandatory authorization and health assessment. There will be a large amount of Health Club Credit denials due to the following error: BCBSND member did not complete an Authorization this month (December activity).  BCBSND has formally requested Vanco perform an automatic re-submit on behalf of all of the clubs for activity that occurred in December and on all error codes.  This will hopefully alleviate some of the pressure that these issues have caused on our Health Club partners.

NIHCAwill also be calling all of the participating Health Clubs to ensure that this message is received.  The actions we are asking you to take is to print the attached notification and display in a place for BCBSND members to see.  Please DO NOT re-submit any activity that occurred in December as Vanco will do this for you.

BCBSND is working with Healthways to remedy these issues as soon as possible and sincerely apologizes for this large inconvenience.  BCBSND values the collaboration from all of our participating Health Clubs and will have a permanent fix for the ongoing Healthways issues in 2012.

Thank you.

BCBSND Wellness

]]> http://www.nihca.org/bcbsnd-annoucement/feed/ 0 http://www.nihca.org/reminder-2012-bcbsnd-well-being-assessment-and-health-authorization-2/ http://www.nihca.org/reminder-2012-bcbsnd-well-being-assessment-and-health-authorization-2/#comments Thu, 05 Jan 2012 17:03:29 +0000 Cassie http://www.nihca.org/?p=1817

The FREE Winter Webinar Series – New Sales & Marketing, facilitated by Long-time industry expert Casey Conrad begins Wednesday, December 7, 2011 at 11 am.     

This exciting format takes your specific questions and the entire presentation is driven by giving you detailed answers.  This is like having a private consultant without the expense!

Simply click the link below and submit your question.

http://www.askdatabase.com/campaigns/?a=58102&b=767&c=

The dates for the Winter Webinar Series is as follows:

December 7, 2011 – 11 am CST

January 18, 2012 – 11 am CST

February 8, 2012 – 11 am CST

Sign up for one webinar or for all of them by calling 866-484-9173 or email rep@nihca.org. We will be sending out details on how to log in to the webinar as the day gets closer.

Join us on Thursday, November 10th from 9 am – 3 pm at the Detroit Lakes Community and Cultural Center (DLCCC), located in Detroit Lakes, MN for the Fall Conference and Annual Meeting – Sponsored by Precor.  This is a great opportunity to share what works for your facility, get valuable ideas to take back, troubleshoot situations and learn more about how to make your facility function and operate more efficiently!

List of Events ($25 per person)

• Tour of the Detroit Lakes Community and Cultural Center
• Rotating roundtable discussion with other facilities
• Breakout sessions
  •  Community Outreach
  • Customer Service Do’s and Don’ts
  • TRX Demo (bring your tennis shoes and workout clothes if you’d like)
• Breakfast and lunch provided
• Keynote Speaker  – Ann Dolence

Precor is the Gold Sponsor of 2011Fall Conference/Annual meeting.  Precor will be in attendance with fitness equipment.  Make sure to stop by and visit them at their booth.

Click HERE for more information on the Fall Conference and Annual Meeting.

Due to the flooding and natural disasters of the greater North Dakota area, Blue Cross Blue Sheild of North Dakota has reduced the workout requirement—for July 2011 only—from: 12 workouts to 9 workouts

Enter all workout data as you normally would.

No change in procedure is required on your end. BCBSND will adjust the workout requirement so that anyone who worked out 9 or more times during the month of July is reimbursed.

]]> http://www.nihca.org/nd-flooding-reduces-visit-count-to-9-for-july/feed/ 0 http://www.nihca.org/nd-flooding%e2%80%a6reduces-visit-count-to-9-for-june/ http://www.nihca.org/nd-flooding%e2%80%a6reduces-visit-count-to-9-for-june/#comments Thu, 30 Jun 2011 16:32:07 +0000 Cassie http://www.nihca.org/?p=1475 Due to the flooding and natural disasters of the greater North Dakota area, Blue Cross Blue Sheild of North Dakota has reduced the workout requirement—for June 2011 only—from: 12 workouts to 9 workouts

Enter all workout data as you normally would.

No change in procedure is required on your end. BCBSND will adjust the workout requirement so that anyone who worked out 9 or more times during the month of June is reimbursed.

12 to 9 for the month of May.

We realized that you already sent in your May usage.  BCBSND will manipulate the incoming records and adjust the reimbursement to pay out for anyone who worked out 9 or more times in the month of May 2011 only.

Enter all workout data as you normally would.

Please enter the number of workouts as you normally would. No change in procedure is required on your end. BCBSND will adjust the workout requirement so that anyone who worked out 9 or more times during the month of April is reimbursed.